CCW Mission Statement:
Carlisle Coatings and Waterproofing will be the market leader in providing duct accessory components
and systems that prevent air, vapor, moisture and water penetration into the building envelope to the
commercial and residential construction markets. We will achieve market leadership and sustain growth
by understanding and meeting the needs of our distribution and contractor partners. Providing
unequalled customer service will be the primary focus of every employee. We will support our growth
with the continuous development of a collaborative workforce and through unrelenting, responsible
efforts to achieve low cost provider status.
Values:
Superior Customer Service
We succeed in business at the will of our customers. Every transaction will be handled with such an
urgency as if all future business depends on it, because it does. We commit to exceed customer
expectations through anticipation and response to their needs in an attentive, trustworthy and
resourceful manner.
Safety
We commit to our employees to establishing an environment where operations can be accomplished in
a safe manner. We will not knowingly put any of our employees in an unsafe working condition.
While we are committed to be in compliance with all regulations in this regard, that will only
serve as the minimum on which we build.
Teamwork
We believe that cooperation and collaboration between individuals produces a result far beyond
the combined abilities of those individuals. We are committed to an organization where
functional boundaries disappear in the effort to attain company objectives.
Trust
We believe that as we are honest with others and keep our promises, we develop an unshakable
level of mutual respect and trust that does not question the motives of co-workers. We are
committed to ethical conduct in every transaction; a standard to which we hold one another
accountable.
Cost Reduction
We will be unyielding in our efforts to responsibly (no deterioration to product function or
service level to customer) reduce the cost to supply our products and services. We do so with
the knowledge that in our predominant markets, failure to achieve low cost manufacturing
status will be synonymous with exit from the market.
Growth and Development of People
We are committed to being more than just a “place to work”. We will provide the opportunities
(educational and job experience) for individuals to use and embellish their individual gifts;
enabling them to develop an improved skill set that can be used in the context of personal
and organizational improvement. We believe that the greatest competitive advantage is having
the best talent in our industry.
Profitable Growth
Understanding that standing still is neither possible nor desirable in business, we are
committed to profitable sales growth. We believe that our existing and adjacent markets
offer this opportunity both through organic growth and through acquisitions that serve to
consolidate fragmented industries and create a competitive advantage.
Results-focused
We are driven to meet and exceed our corporate commitments for sales and earnings. We believe
that this only occurs as we target continuous improvement of processes and systems that support
our customers and their needs. Hard work is an admirable trait, but has maximum value as it
yields desirable results.